Gingin Beef

ORDER ONLINE FOR HOME DELIVERY 🚚 OR COLLECTION 🛍️ |  ✅ YES, WE ARE THE FARMER👨‍🌾 NO BOVAER!

🌾 🐄 Perth’s #1 delivery service for grass-fed and finished , free-range meat 🥩 🥓
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Privacy Policy

Effective Date: 01/01/2025
Gingin Grass Fed (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website ginginbeef.com and our services.
1. Information We Collect
We may collect the following types of personal information:
  • Identifiers: Name, email address, phone number, billing/shipping address.
  • Account details: Username, password, subscription preferences.
  • Payment details: Processed securely via third-party payment providers (WooPayments, Stripe, eWAY). We do not store your full credit or debit card details.
  • Order information: Products purchased, order history, delivery instructions.
  • Technical data: IP address, browser type, device information, cookies, and website analytics.
2. How We Use Your Information
We use your personal information to:
  • Process and deliver orders and subscriptions.
  • Communicate with you about orders, updates, and promotions (with your consent).
  • Manage your account and subscription preferences.
  • Improve our website, services, and customer experience.
  • Comply with legal, accounting, and regulatory obligations.
3. Sharing and Disclosure
We may share your information with trusted third parties where necessary:
  • Payment processors: (WooPayments, Stripe, eWAY) for secure payment transactions.
  • Delivery and logistics partners: To deliver your orders.
  • IT and security providers: For website hosting, support, and fraud prevention.
  • Legal/regulatory authorities: If required by law or to protect our rights.
We do not sell, rent, or trade your personal information.
4. Overseas Data Transfers
Some service providers (e.g., Stripe, WooPayments, analytics platforms) may store or process your information outside Australia, including in the United States, European Union, and Asia. By using our services, you consent to this transfer. We take reasonable steps to ensure overseas recipients protect your information in line with the APPs.
5. Direct Marketing & Spam Compliance
We comply with the Spam Act 2003 (Cth).
  • We only send electronic marketing where you have consented (e.g., newsletter sign-up, account opt-in).
  • All marketing communications include a clear unsubscribe link or instructions.
  • You may opt-out at any time, and your request will be actioned promptly.
6. Cookies & Tracking
We use cookies and similar technologies to:
  • Keep you logged into your account.
  • Remember your shopping cart and preferences.
  • Analyse website traffic and improve performance.
You can manage or disable cookies in your browser settings.
7. Data Security
We take reasonable steps to protect your personal information, including:
  • SSL encryption on all transactions.
  • Security monitoring tools (e.g., Wordfence, Sucuri).
  • Role-based staff access controls.
  • Regular patching and updates of systems and plugins.
However, no online system is completely secure. While we take precautions, we cannot guarantee absolute security of your information.
8. Your Rights
You have the right to:
  • Access the personal information we hold about you.
  • Request corrections to your personal information.
  • Request deletion of your personal information (subject to legal/tax record-keeping requirements).
  • Opt-out of direct marketing communications.
To exercise these rights, contact us at the details below.
9. Complaints Procedure
If you have a privacy concern or complaint:
  1. Contact us using the details below.
  2. We will acknowledge your complaint and aim to resolve it within 30 days.
  3. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by phone on 1300 363 992.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Gingin Grass Fed
📍 19/2 Powell St Osborne Park WA 6017
📧 admin@gingingrassfed.com.au
📞 (08) 6186 5450